E-VISIT CHECK-IN

If you are not scheduled for an e-Visit, please call us at 214-396-5200, Ext 3 to learn more.

An e-Visit is for routine, non-complex medical problems.

An e-Visit IS NOT for complex or non-routine medical care, especially problems that might require the relating of extensive history information or a thorough physical exam. e-Visits are only offered to established patients.

We will bill your e-Visit to your insurance company. You are ultimately responsible if your insurance company does not pay for this e-Visit. If you are self pay, the cost of an e-Visit is $115.00. Regardless of payment method, all patients MUST keep a valid credit card on file to use the e-Visit service.

Requests for e-Visits must be confirmed and scheduled by our office prior to the e-Visit. Prior to the visit you may be asked to complete certain medical questionnaires. Sometimes, after reviewing your information, or during the e-Visit, it may be determined that your problem is too complex for an e-Visit session. If we determine that a test is needed, we will help coordinate that with you. In some cases our office will request that you have a face-to-face office visit.

An e-Visit MUST be conducted with both audio and video through the patient portal. This method is, by the very nature, not as secure as a face-to-face visit. By requesting an e-Visit you acknowledge that personal health information will be communicated in a manner that is subject to hacking, data loss and other malicious behavior.

POTENTIAL RISKS:
As with any medical procedure, there are potential risks associated with the use of telemedicine (e-Visit). Because this visit is electronic and not in person, you acknowledge that the risk may be greater than a face-to-face office visit and our liability may be limited. By requesting the visit you agree to accept the outcome-even if it is undesirable. These risks include, but may not be limited to:

1. Information transmitted may not be sufficient (e.g., poor resolution of images) to allow for appropriate medical decision making by the physician and consultant(s).

2. The consulting physician(s) are not able to provide medical treatment to the patient through the use of telemedicine (e-Visit) equipment nor provide for or arrange for any emergency care that the patient may require.

3. Delays in medical evaluation and treatment could occur due to deficiencies or failures of the equipment.

4. Security protocols could fail, causing a breach of privacy of personal medical information.

5. A lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other medical judgment errors.

Be certain to select "allow" when your device asks permission to use your camera and microphone. I understand that my doctor cannot begin the e-Visit unless BOTH my audio and video are working properly.

We will bill your e-Visit to your insurer. Ultimately you are responsible if your insurance company does not pay. If you are self pay, the cost of an e-Visit is $115.00. Regardless of payment method, all patients MUST keep a valid credit card on file to use the e-Visit service. We will charge your credit card automatically when your insurance claim is final.